Agents are where AI stops being a demo and starts doing work: answering customers, processing documents, chasing invoices, making phone calls. But production agents are systems engineering — tool design, guardrails, evaluation, and fallbacks — not a prompt pasted into a chatbot.
Frederic Haddad builds agent systems for companies in Dubai and the UAE that survive contact with reality: real customers, messy data, and edge cases. The same engineering discipline applies whether the agent lives inside your product, your CRM, or answers your phones.
What you get
- [01]Production agent systems with tool use: LangGraph, MCP, and function calling done properly
- [02]End-to-end automation of a real business process — from intake to output — not a proof-of-concept
- [03]Evaluation harnesses and guardrails so agent behavior is measurable and safe to iterate on
- [04]Integration with your existing stack: CRM, WhatsApp, telephony, internal tools, and APIs
- [05]Voice and chat agents that answer real customers, with escalation paths to humans
How it works: the Build Day
An on-site day in Dubai with your team: audit the process, design the agent, and start the build — with architecture decisions made together.
FAQ
Can you build an AI agent for our business in Dubai?
Yes — that is the core of the practice. Engagements start with a focused on-site day in Dubai to audit the process and design the system, then continue as build days until the agent is in production.
What is the difference between an AI chatbot and an AI agent?
A chatbot answers questions. An agent takes actions — calling tools, updating systems, completing multi-step workflows. Agents need evaluation harnesses, guardrails, and integration engineering to be reliable.
How much does AI automation cost in the UAE?
An on-site consulting/build day is AED 10,000 (8 hours); hourly consultations are AED 2,000. Full automation projects are scoped in days rather than open-ended retainers, so you always know the cost before committing.
What happens if the agent makes a mistake?
Every agent is built with evaluation harnesses, guardrails, and escalation to a human. Reliability is engineered and measured — not assumed.